Covid-19 Information

REVELSTOKE VETERINARY CLINIC SERVICES DURING COVID-19 CRISIS

During the COVID-19 crisis the Revelstoke Veterinary Clinic is operating under a restricted service protocol to ensure continued access to essential veterinary services while minimizing risk to the public, our clients and our staff.

At this time, we are avoiding all direct contact between our staff and the public.

Most initial consults can be best accomplished through our new telemedicine service where you will be video-linked with one of our veterinarians through your phone or computer. In many cases, concerns can be resolved without requiring an in-clinic visit. The veterinarian may prescribe medications that can be picked up at the clinic or delivered to your home.

In cases where the veterinarian determines an in-clinic visit is needed, we will arrange an appointment time, and the initial telemedicine charges will be applied to the in-clinic exam fee (ie. the total charge is only the in-clinic exam fee).

When you arrive for an in-clinic appointment please remain in your vehicle and call reception 250.837.4530 or text 250.814.3306 – we will direct you to secure your pet in the fenced area outside the front door immediately before we are ready to bring them in for their exam or procedure.

EMERGENCIES

Life-threatening emergencies will be seen immediately during clinic open-hours. Please call our reception number and you will be directed for immediate intake at the clinic.

Due to our currently limited operational level, emergencies requiring highly-involved or surgical care may be referred to Fairfield Animal Hospital in Kelowna (250.860.6550)

Emergencies occurring outside our open-hours, including all-day Wednesday, should proceed directly to Fairfield Animal Hospital in Kelowna.

NON-URGENT CASES

At this time, we are requesting that all non-urgent concerns or appointments, such as vaccine boosters and wellness checks, be deferred until public health directives on social distancing and business operations have eased.

We appreciate everyone’s patience and understanding during this difficult time.

AUTHORITATIVE INFORMATION ON PETS AND COVID-19

https://www.wormsandgermsblog.com/

https://revelstokevet.com/pet-health-resources/pet-health-articles/articles/?rid=18888

https://revelstokevet.com/pet-health-resources/pet-health-articles/articles/?rid=18894

https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687

COVID-19 HOURS OF OPERATION

 

Monday                               •                                  8am-5pm

Tuesday                               •                                  8am-5pm

Wednesday*                        •                                  8am-5pm

Thursday                              •                                  8am-5pm

Saturday                              •                                  9am-4pm

Sunday                                 •                                  CLOSED

 

Telemedicine consults are offered six days per week – please check here for availability and to book.

For food and prescription purchases, we encourage you to order through our Webstore. If you need help setting up an account, please call reception.

In support of clients who are self-isolating or quarantined, we are currently providing free home deliveries of food and prescriptions. Please call for details.

 

Welcome to the

Revelstoke

Veterinary Clinic

Veterinary Services in Revelstoke

At the Revelstoke Veterinary Clinic, we recognize the unique magic of human—animal bonds and the key role pets and their owners play in each other’s lives and happiness. We dedicate ourselves to providing state-of-the-art diagnostic and therapeutic care to ensure your pet’s best health and well-being, to treat their illnesses and injuries effectively, and to alleviate their pain and suffering. We recognize our patients and clients as the heart of our practice and the reason we are here, and we strive to always treat them with respect, dignity and compassion.
We believe it is our role to always offer the highest standard of care available as the first option. However, we recognize that treatment decisions lie with pet owners and depend on their individual means and values. It is our goal to always work cooperatively toward achieving the best possible outcomes while respecting the owners’ wishes and ability.

First Aid and Emergencies

Pets can experience sudden illness, accidents, and other emergencies at any time. At such times, getting your pet veterinary care to quickly diagnose and treat the problem is critical to their health.

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Small Animal Services

We are dedicated to helping your pet achieve the highest quality of life. Our team provides exceptional care while showing respect for you and your beloved companion.

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Equine Services

Having your horse seen for an annual diagnostic and wellness checkup can help reassure you that your horse is healthy or help us detect hidden diseases or conditions early.

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